Short Courses

Grade 12 / industry-related work experience preferred.

The course is aimed at office managers, office supervisors, office administrators, personal assistants, secretaries and front-office staff

A hands-on approach will be adopted for this interactive administrative course. This course will include practical sessions in computer labs as well as group discussions. This 36-hour course provides not only theoretical knowledge but also practical guidance on how to handle a range of working environment situations. Topics covered include:
 Labour Law
Law of Contracts
Project Management for Events
Document and Diary Management
Self Management
Teamwork and Conflict Management
Human Relationship Management
Business Correspondence and
Petty Cash AdministrationDelegates will learn how to work individually or in a team to contribute to the success of the individual and/or organisation and at the same time contribute to their own growth and development as a person.Labour Law
The Parties to the Employment Contract
Common Law Contract of Service
Basic Conditions of Employment Act
Employment Equity Act
Labour Relations ActLaw of Contract
Requirements of a valid contract
Consequences of a void contract
Parties to a contract
Content of a contract
Breach of contract
Remedies for breach of contract
Termination of contracts
Contract of Sale
Credit Agreements
Negotiable Instruments
Project Management for Events
Planning, arranging and executing events/workshopsDocument and Diary Management (Theory and Practical)
Managing Files (Electronic and Manual)
Managing Records (Electronic and Manual)
Diary Management (Electronic and Manual)Self Management
Time Management
Stress Management
Multi-tasking
Assertiveness Skills
Image ManagementTeamwork and Conflict Management
The difference between a group and a team
The stages of building an effective team
The advantages of teamwork
Teambuilding techniques
Definition of conflict
Positive and negative conflict
Assessment of various strategies for handling conflict Guidelines for managing conflictHuman Relationship Management
Telephone etiquette
Front office assistanceBusiness Correspondence and Document Layout
Meeting procedures and documentation
Report writing
Memorandums
E-mails
LettersPetty Cash
Administering Petty Cash (Electronic–MS Excel and Manual)

After successfully completing all assessments, a CPUT short course certificate will be awarded. A continuous assessment approach will be followed.

Application Deadline: 2025-02-28

Course offered at: Online

The course lasts for: 9 Weeks

Note about registration:
This course will be offered on the Cape Town Campus and Bellville Campus.
APPLICATIONS OPEN 31 MAY 2025!!!

Class times are: 
Cape Town Campus Saturdays, 09:00 - 13:00, Bellville Campus Saturdays, 09:00 - 13:00

Note about class dates:
The course will commence with a minimum of 15 students.

Please note the course is not Credit-bearing.