Internal and External Communication

Service Outline

Initiation Procedure

Timeline to initiate

Person responsible

General Communications requests

Any request not covered in the items listed below or to escalate service requests.

Email responsible person

Derek Stocken

stockend@cput.ac.za

Corporate Identity Management

Supply of CPUT logos and graphic elements, Approval of all material with CPUT logo.

Email responsible person.

48 hours prior to service being required

Derek Stocken

stockend@cput.ac.za

Audio Visual

Supply, setup and operation of audio-visual equipment for events. Including live streaming.

Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type.

At least one week prior

Derek Stocken

stockend@cput.ac.za

Hybrid Events

Supply, setup and operation of hybrid event system for large scale events. Physical attendees must be in excess of 80 pax.

Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type.

At least one week prior

Derek Stocken

stockend@cput.ac.za

Media Production

Production of short videos, corporate videos, campaign videos, general graphics.

Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type.

At least one month prior

Derek Stocken

stockend@cput.ac.za

Advertising

Advert placement advice, placements, advert design for tender, vacancy, statutory notices and student recruitment advertising.

Email responsible person.

At least two weeks prior to advert placement

Derek Stocken

stockend@cput.ac.za

Graphic Design

We provide graphic design services to the Vice-Chancellors office. We supply corporate templates to others. We also approve any material with the CPUT logo, prior to publication.

Email responsible person.

At least one week prior

Derek Stocken

stockend@cput.ac.za

Email Signatures

Generation of new email signatures.

Email responsible person with email signature template populated with information of your entire department.

3 months due to the signatures being generated in batches

Derek Stocken

stockend@cput.ac.za

Social Media

Social media posts, campaign creation, analytics.

Email material to responsible person. Material must be suitable and in the correct format for Social Media. For multiple posts, a content schedule is required.

At least one week

Derek Stocken

stockend@cput.ac.za

Newsflash

Compilation of direct Newsflashes and weekly compilation. Subject to strict protocols. Compilation messages need to be received by 10am on a Wednesday.

Email newsflash@cput.ac.za with request.

At least one day

Derek Stocken

stockend@cput.ac.za

Web Stories

Writing of news stories for the website. This includes taking pictures for news stories only.

Email responsible Communications Officer.

At least one week

Ilse Fredericks-Kennedij:

frederickskennediji@cput.ac.za

  • Business and Management Sciences
  • Health and Wellness Sciences
  • Informatics and Design

Aphiwe Boyce:

boyceap@cput.ac.za

  • Applied Sciences
  • Engineering & the Built Environment
  • Education

All others:

Derek Stocken for assigning to Comms officers with spare capacity.

stockend@cput.ac.za

Website Updates

Content updates for corporate content on the CPUT website.

Email responsible person.

Three days prior

Craig Christians

christiansc@cput.ac.za

Publications

Provision of services for scheduled institutional events budget such as materials for registration, Graduation, Open Day, convocation, professorial inaugurations, long-service awards, sporting events, communication and awareness creation of critical information, any events that involve university-wide participation, and official CPUT stationery items and forms.

Email responsible person.

One month

Marcia Marais

maraisma@cput.ac.za

Business Cards

Design and production of business cards.

Email responsible person.

Two weeks

Marcia Marais

maraisma@cput.ac.za

Invitations

Design of corporate invites.

Email responsible person.

Two weeks

Marcia Marais

maraisma@cput.ac.za

Testimonial Certificates

Printing and issuing of testimonial certificates. The issuing is subject to a strict process that requestors will be informed on upon request.

Email responsible person.

Two weeks

Marcia Marais

maraisma@cput.ac.za