Internal and External Communication
|
Service Outline |
Initiation Procedure |
Timeline to initiate |
Person responsible |
|---|---|---|---|
|
General Communications requests |
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Any request not covered in the items listed below or to escalate service requests. |
Email responsible person |
Derek Stocken |
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Corporate Identity Management |
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Supply of CPUT logos and graphic elements, Approval of all material with CPUT logo. |
Email responsible person. |
48 hours prior to service being required |
Derek Stocken |
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Audio Visual |
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Supply, setup and operation of audio-visual equipment for events. Including live streaming. |
Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. |
At least one week prior |
Derek Stocken |
|
Hybrid Events |
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Supply, setup and operation of hybrid event system for large scale events. Physical attendees must be in excess of 80 pax. |
Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. |
At least one week prior |
Derek Stocken |
|
Media Production |
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Production of short videos, corporate videos, campaign videos, general graphics. |
Email responsible person. There is a high demand for this service and we work on a first come, first served basis, regardless of event type. |
At least one month prior |
Derek Stocken |
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Advertising |
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Advert placement advice, placements, advert design for tender, vacancy, statutory notices and student recruitment advertising. |
Email responsible person. |
At least two weeks prior to advert placement |
Derek Stocken |
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Graphic Design |
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We provide graphic design services to the Vice-Chancellors office. We supply corporate templates to others. We also approve any material with the CPUT logo, prior to publication. |
Email responsible person. |
At least one week prior |
Derek Stocken |
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Email Signatures |
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Generation of new email signatures. |
Email responsible person with email signature template populated with information of your entire department. |
3 months due to the signatures being generated in batches |
Derek Stocken |
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Social Media |
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Social media posts, campaign creation, analytics. |
Email material to responsible person. Material must be suitable and in the correct format for Social Media. For multiple posts, a content schedule is required. |
At least one week |
Derek Stocken |
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Newsflash |
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Compilation of direct Newsflashes and weekly compilation. Subject to strict protocols. Compilation messages need to be received by 10am on a Wednesday. |
Email newsflash@cput.ac.za with request. |
At least one day |
Derek Stocken |
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Web Stories |
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Writing of news stories for the website. This includes taking pictures for news stories only. |
Email responsible Communications Officer. |
At least one week |
Ilse Fredericks-Kennedij: frederickskennediji@cput.ac.za
Aphiwe Boyce:
All others: Derek Stocken for assigning to Comms officers with spare capacity. |
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Website Updates |
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Website updates for content on the CPUT corporate website. |
Email responsible person. |
Three days prior |
Craig Christians |
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Publications |
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Provision of services for scheduled institutional events budget such as materials for registration, Graduation, Open Day, convocation, professorial inaugurations, long-service awards, sporting events, communication and awareness creation of critical information, any events that involve university-wide participation, and official CPUT stationery items and forms. |
Email responsible person. |
One month |
Marcia Marais |
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Business Cards |
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Design and production of business cards. |
Email responsible person. |
Two weeks |
Marcia Marais |
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Invitations |
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Design of corporate invites. |
Email responsible person. |
Two weeks |
Marcia Marais |
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Testimonial Certificates |
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Printing and issuing of testimonial certificates. The issuing is subject to a strict process that requestors will be informed on upon request. |
Email responsible person. |
Two weeks |
Marcia Marais |
