I get the message: “Student currently prevented from registration. Exclusion Action R”
No minimum credit of R3500 reflects on student’s account and/or there is a "Stop Registration indicator" - (FREG).
Action required by Student: (If you are a Bursary or NSFAS student then click here).
Step 1: In the SOS system, select "Student Enquiry” then “Summarised Statement Of Account”.
Step 2: Verify if there is a credit balance of at least R3500 (credit amount will display as a negative balance e.g. –R3500)
Step 3: The minimum credit of R3500 will only reflect on your account if you have paid it 72 hours prior to today’s date via Internet Banking or at any ABSA branch. If so, then contact the Student Debtors Department (Finance) on 021 959 6370.
Step 4: If you have not paid the minimum credit of R3500 yet, then choose any of the following methods of payment:
- E-payments via the SOS system (South African Master or Visa Card payments only):
Select “E-Payments” then “Submit Payment” and follow the e-payment process. Payments will reflect immediately on your account. Follow Steps 1 and 2 above to verify if payment reflects on your account.
- Payments at the cashiers on the following 3 campuses:
Bellville Campus: Ground Floor, Administration Building
Cape Town Campus: Level 4, Administration Building
Wellington Campus: Administration Building
Payment will reflect immediately on your account. Follow Steps 1 and 2 above to verify if payment reflects on your account.
- Payments at any ABSA branch or via Internet Banking:
ABSA: Account No. 405 354 8487; Branch Code: 632005
Registration can only take place after 72 hours. Follow Steps 1 and 2 above after 72 hours to verify if payment reflects on your account. Remember to use your student number as reference for all the above methods of payment.
Step 5: If you have paid the minimum credit of R3500 which reflects on your account but still receive the same message, then contact the Student Debtors Department.
Step 1: Verify if the R3500 reflects on the student’s account by running FSAOR2-6
Step 2: If so, then verify if the ‘FREG’ indicator still exist on FSAO-12
Step 3: Remove indicator after proper verification that student do have the valid minimum R3500 credit.