FAQ: Post-registration Queries
FAQ: Post-registration Queries
General
Please consult the departmental secretary or the respective lecturer within the department or alternatively, please contact the respective programme administrator in the faculty office of your faculty. Please familiarise yourself with the details of the programme administrator(s) that administers the programme you are registered for. Lecture timetables and more detailed information related to start dates, times and venues will be available by the respective academic departments during orientation. Please consult the 2026 Registration Booklet available for download from the CPUT website via https://www.cput.ac.za/students/about/registration for more information. Please inform the department of your decision and cancel the qualification on the online SOS system via https://www.cput.ac.za/SOS. Please contact the respective programme administrator in the faculty office of your faculty to ensure that the cancellation was captured or for guidance on the steps. It is important to officially cancel the programme as it may lead to financial implications if this is not done. Please be mindful of the cut-off dates for the cancellation of the qualification. Submit your request for biographical changes, together with a certified copy of your identity document/identity card/passport (certification not older than three months) to the respective staff member at the Application and Registration Centre (ARC); detailed contact information outlined on the CPUT website via https://www.cput.ac.za/enquiries. Please note that you can update this information on the SOS system via http://www.cput.ac.za/SOS. It is important to note that it remains your responsibility to ensure that the latest contact details are captured, especially the most recent cell phone number as CPUT will not be held liable if you do not receive communication. New students will receive a myCPUT email account once they have registered. Students who were registered since 2012 will have a myCPUT email account, which will never expire. If you still cannot log into your email account, then contact the Call Centre on 086 123 2788 or 021 959 6767 for assistance. In the SOS system, go to "Student Enquiry" then click "Proof of Registration - PDF"; you can either print or save the document to your computer. Log into the SOS system, go to "Student Enquiry" then click on "Proof of Registration - PDF"; save the document and e-mail it to the respective Applications and Registration Centre (ARC) staff member requesting an official Proof of Registration; detailed contact information is outlined on the CPUT website via https://www.cput.ac.za/enquiries.
Who do I contact at the institution if I require clarity on an issue?
Where can I obtain information regarding class timetables?
I have registered, how can I obtain a student card?
What is the process if I am no longer interested in doing the programme?
How do I change my name and/or surname if incorrectly captured or if it has changed?
Who do I contact to change my address or cell phone number?
How do I access my myCPUT email account?
How do I print a Proof of Registration for my own use after the online registration has been concluded?
How do I obtain an official Proof of Registration stamped and signed by CPUT since the one via SOS is not official?
First-Year Welcome and Orientation
Refer to the 2026 Registration Booklet available for download via https://www.cput.ac.za/students/about/registration. Refer to the orientation-related information available via https://www.cput.ac.za/students/about/orientation.
First-Year Welcome and Orientation When is the Welcoming for First Year Students?
When is Orientation for First Year Students?
Exemptions and Recognitions
Please consult the 2026 Registration Booklet available for download from the CPUT website via https://www.cput.ac.za/students/about/registration for more information. Please be mindful of the cut-off dates for the application for exemptions and recognitions.
How do I obtain credits (exemptions/recognitions) for subjects already passed?
Additions/Amendments/Cancellation of Subjects/Qualifications
Please consult the 2026 Registration Booklet available for download from the CPUT website via https://www.cput.ac.za/students/about/registration for more information or contact the respective faculty office staff member; detailed contact information is outlined on the CPUT website via https://www.cput.ac.za/enquiries. Please be mindful of the cut-off dates in this regard. Please consult the 2026 Registration Booklet available for download from the CPUT website via https://www.cput.ac.za/students/about/registration for more information or contact the respective faculty office staff member; detailed contact information is outlined on the CPUT website via https://www.cput.ac.za/enquiries. Please be mindful of the cut-off dates in this regard. Please consult 2026 Academic Rules and Regulations guide published on the CPUT website via https://www.cput.ac.za/study/apply.
How do I add a subject(s) after I have submitted my registrations? How do I cancel a subject(s) after I have submitted by registrations? How do I cancel (de-register) my full studies (enrolment)?
How do I re-register after I have cancelled my registration (enrolment)? How do I re-register (add) a subject(s) that has been cancelled?
What is the cut-off date for deregistration or any amendments?
Fees Post Registration
The registration fee and the tuition fees per subject is indicated on your Proof of Registration available via the SOS portal. Regular payments deposited into the banking account below or paid at the cashiers on either the Bellville or District Six Campus. Please ensure that fees are paid in full by at least November to ensure that your results are available to you at the end of the year. Bank: ABSA - Account Holder: CPUT - Account Number: 405 354 84 87 - Branch code: 632005 – Reference: Your Student Number. Login to SOS and click on (1) Student Enquiry (2) Summarised Statement of Account and (3) your balance will be displayed. Please refer to the CPUT website for details and to download via https://www.cput.ac.za/study/fees the Staff Rebate Application Form. The application for rebates must be done annually during the registration period.
How will I know what my fees are for the 2026 year for the programme that I have registered for?
How am I expected to pay my fees for the year?
How do I check my outstanding balance if I have made payments towards my fees?
What is the process for staff with regards to family rebates?
Residence
Students are required to complete the Online Residence Registration via SOS. Please visit the CPUT website via https://www.cput.ac.za/study-at-cput/undergraduate/register#residence-registrations for guidance in this regard. Application for residence for the 2026 academic year has closed. Please note that it is your responsibility to finalise your accommodation before reporting to the institution in the new year. The list is available via https://www.cput.ac.za/students/life/accommodation/ochap/properties. CPUT has an off-campus Housing Accreditation Program that assists to manage the demand of student accommodation when owned, leased and university controlled accredited residences are full. This makes it safer and easier for students to comfortably enter into agreements with service providers knowing that the university has vetted and checked the quality of services at each property. The second option would be non-accredited private boarding where students source their own accommodation and if funded, must inform the Financial Aid/Bursaries office accordingly. In both cases, the university becomes the bursar, and it is the funded student’s responsibility to ensure that all information is recorded by the relevant office. Self-funded students may also make use of non-university-controlled accommodation. More information is available via https://www.cput.ac.za/students/life/accommodation. Residence fees differ from residence to residence and the cost is determined by the University Council. Information related to residence fees are available via https://www.cput.ac.za/students/life/accommodation/residences/fees. All students that have been accepted and registered for residence accommodation for the 2026 academic year are required to report 48 hours prior to the commencement of their first class. Students will need to provide two Proof of Registration’s to their respective residence coordinator; one for the programme that they are registered for in the 2026 academic year and the other for the residence accommodation they have registered for in the 2026 academic year. The Residence Rules and Regulation booklet is available for download from the CPUT website via https://www.cput.ac.za/students/life/accommodation/residences/application; please read through the information to familiarise yourself with the rules and regulations.
I have been informed by the university that I have been accepted for residence. What must I do?
I have not applied for residence; can I still apply?
Does CPUT have a list of private accommodation available to prospective students?
How much does it cost to stay in residence?
When are students allowed to move into their respective residence in 2026?
What documents do I need before moving into residence?
What rules apply when living in residence?
Assessment and Graduation – Assessment Results
Timelines for the publication of final results will be indicated on the CPUT website and you will be able to access your results during this period via https://www.cput.ac.za/students/about/results. Please contact the respective lecturer in this regard. Please complete the Application for Remark of Examination Scripts available via https://www.cput.ac.za/services/agc and email to Please complete the Request for Academic Record form to receive an outline of all your subjects and final marks; the form is available via https://www.cput.ac.za/services/agc. The completed document, along with Proof of Payment of R55 must be emailed to Account name: Cape Peninsula University of Technology Bank Name: ABSA Bank Account number: 405 354 8518 Branch: Public Sector Cape Town Branch code: 632005 Reference: ID number or Student number Account name: Cape Peninsula University of Technology Bank: ABSA Bank Account number: 012 0266 0521 Branch: Bellville Branch code: 632005 Swift code (payment outside SA): ABSA ZA JJ Reference: Passport number or Student number Please forward your request to (Ms Maggi Baumann -
When will the final assessment results be published and where can I access my results?
I have received my final assessment results, but I have a query related to the results; who do I contact?
I would like to request for a remark or viewing of my final assessment script(s). What is the procedure?
I need an official copy of my academic record/transcript. Where can I get this information?
For payments in South Africa:
For payments outside South Africa:
I have not received my transcript and it has been three days already; who can I contact?
I need a Certificate of Good Conduct. Where can I get this information?
Assessment and Graduation – Graduation
It is advisable that students confirm with their department and/or the respective programme administrator in the faculty office that they have been included on the graduation list once the final marks have been published; this is especially important for those who have repeated a subject(s). Graduation timelines will be published on the CPUT website and via Newsflash; graduates will also receive a SMS in this regard. It is your responsibility to ensure that your most recent cell phone number reflects on the system by checking on the SOS portal via https://www.cput.ac.za/students/about/sos. CPUT will not be held liable if you have not received the relevant communication and subsequently missed the graduation ceremony. Please consult the respective programme administrator in the faculty office of your faculty.
I have completed all the subjects in my qualification, how will I know if I am eligible to graduate?
When does graduation take place?
The graduation ceremony is a few months away and I need a letter in the meantime to confirm that I have completed my qualification and will be eligible to graduate. Where can I obtain such a letter?