Frequently Asked Questions
Frequently Asked Questions
Online assistance / General enquiries
Online assistance capacity has been increased for online registrations. Students who require off-campus assistance can contact the Call Centre or visit the following link for detailed contact information: https://www.cput.ac.za/enquiries
Call Centre
For all queries related to admission status verification; how to access the online application and/or registration facility; registration dates; problems accessing the online registration link; etc., please call: 086 123 2788 / 021 959 6767
Who do I contact to change my address or personal information?
It is your responsibility to update your contact details, and most importantly, your cellphone number always. Please update the information online through the SOS system at http://www.cput.ac.za/SOS. If there are details that you cannot change (e.g. surname), then submit your request with a copy of your Identification Document to admissions@cput.ac.za
Who do I contact should I have any queries relating to the following:
Can I enter my Nickname or should I enter my Full Names?
How do I change my Name if incorrectly captured?
How do I enter my Date of Birth?
You need to complete your Full names as indicated in your ID document/card/passport You may either use the online calendar in the field or manually enter your DOB (e.g. 16-SEP-1991). Do not enter DOB without dashes (-) e.g. 16 SEP 1991 Submit your request for biographical changes together with supporting documentation to Admissions and Registration Centre contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries For all queries related to admission status verification; how to access the online registration facility; registration dates; problems accessing the online registration link, how to enter online application information; etc., please call: 086 123 2788 / 021 959 6767
Where can I obtain information regarding timetables?
Lecture timetables and other relevant documents will be obtainable from the academic departments. Consult these documents for information about start dates, times and venues.
Does CPUT offer distance learning/online classes / Will classes be offered online?
In respect of teaching and learning, the face-to-face engagements will be Faculty/ programme specific. A majority of First year students and final year students will return. All assessments and laboratory work, practicals will take place on campus.
Login, MyCPUT email and other related enquiries
How do I access my “myCPUT” email account?
New students will receive a "myCPUT" email account once they have registered. Students who were registered since 2012 will have a “myCPUT” email account, which will never expire. If you still cannot log into your email account, then contact the Call Centre on 086 123 2788 or 021 959 6767
I am a returning student and my e-mail has changed. How can I obtain my Student Number and SOS Pin?
How can I obtain my Student Number?
To obtain your Student Number: Access the CPUT Website link https://www.cput.ac.za/study/forgotten-student-number and enter the requested information To obtain your SOS Pin: Access the CPUT Website link https://www.cput.ac.za/students/about/sos and enter the requested information
I get the error message "Error Creating PIN (No E-mail Address Available)"
Your PIN will be sent to you by SMS but you will not receive an email, as no e-mail address exists on your Biographical record. Once you have registered, a "myCPUT" email account will be created for you.
I get the error message "PIN Requested Successfully (Error creating SMS). Your pin will be sent to your E-mail address. SMS error: Cell Number could not be derived"
The PIN will be sent to your e-mail address but you will not receive a SMS as no cell phone number exists on your biographical record. Check your “myCPUT” email for your PIN. Note: Only student who were registered since 2012 will have a “myCPUT” email account. If you still cannot log into your email account, then contact the Call Centre on 086 123 2788 or 021 959 6767.
I get the message "Illegal Login""
You are either using the incorrect PIN, or you do not yet have a PIN. Action required by Student: Step 1: Verify the pin you have received by email/sms and enter the correct pin Step 2: If this does not work, click on the request a pin button. Only Students who were registered since 2012 will have a “myCPUT” email account. If you are registering at CPUT for the first time, then check your personal email address that you entered on the Application Form. If you cannot log into your email account, then contact the Call Centre on 086 123 2788 or 021 959 6767.
I get the message "Pin requested successfully", when I have selected “Request a Pin”/”Forgot a Pin”, but I'm not receiving the Pin
Check your myCPUT email for pin. Your pin will only be forwarded to your myCPUT email. If you are registering at CPUT for the first time, then check your personal email address. Note: Only student who were registered since 2012 will have a “myCPUT” email account. If you still cannot log into your email account, then contact the Call Centre on 086 123 2788 or 021 959 6767.
I get the message: "Maximum Unsuccessful Login Attempts Reached"
You have exceeded the maximum number of three (3) login attempts, and your account has been locked. Please contact the Call Centre on 086 123 2788 or 021 959 6767 to reset your login. STAFFSUPPORT: Re-set login by accessing STWEBM-13
PIN requested successfully, but not receiving the PIN
If you have selected “Request a PIN”/”Forgot a PIN” but are not receiving the PIN, then login to your myCPUT email to get it. If you have problems accessing, you myCPUT account then contact the Call Centre on 086 123 2788 or 021 959 6767 Note your PIN will only be forwarded to your myCPUT email account (if you are a returning student), or the email account that you filled in on your application form (if you have never studied at CPUT before, or not been registered since 2012). Your myCPUT email account will be created once you have registered.
I want to change my existing PIN
Enter your Student Number and existing Pin. Select “Change Pin”. Enter a New Pin by following the rules below for creating a pin: • Pin length must ONLY be 5 numbers long (e.g. 24683) and must not start or end in a zero • Must not contain any alphabetical characters (e.g. Aa369) • No spaces allowed in the pin (e.g. 36 302) • No adjacent repeating numbers (e.g. 11234) or simple sequences (e.g. 23456) If you have problems accessing you myCPUT account then contact the Call Centre on 086 123 2788 or 021 959 6767
Applications Related Enquiries
Admission Requirements
What is the application fee?
Online application is free of charge. Please note that only online applications are allowed, unless differently indicated on the CPUT website.
Visit the CPUT website outlining the application https://www.cput.ac.za/study/apply and late application processes (when applicable) https://www.cput.ac.za/study/late-applications
Who may apply online?
Full Research Postgraduate Studies are open for applications until 15 March of the next year.
I am not yet 18 years old – How do I submit minor declaration and how do I proceed with online applications?
Am I allowed to apply if I am not yet 18 years old?
Please refer to the detailed information on the CPUT website link https://www.cput.ac.za/study/apply/step-2-gather-your-documents-or-upload-further-outstanding-documents
What is the NQF level of a Diploma?
A Diploma is on an NQF Level 6
Is an Advanced Diploma equivalent to a degree?
An Advanced Diploma is a Diploma on an NQF Level 7
My highest qualification is my Final Grade 12 results. Can I apply towards an Advanced Diploma?
What are the minimum entrance requirements for an Advanced Diploma?
A 360 credit Diploma or an equivalent qualification at NQF Level 6. Please note that each programme may have additional course specific minimum entrance requirements.
Can I apply for an Advanced Diploma with my N-Level Diploma obtained from a TVET College?
A 360 credit Diploma or an equivalent qualification at NQF Level 6 is required. Please note that each programme may have additional course specific minimum entrance requirements.
How do I know at which Campus a programme is offered?
A list of programmes is available on the CPUT website under https://www.cput.ac.za/study/apply which also indicates the campus of offering. Please follow the links on the lefthand pane to access all the application related information.
Where can I find the CPUT admission requirements for 1st time Undergraduate studies?
What is the minimum School Leaving Certificate requirements for Undergraduate, 1st year applicants?
How do I know that I meet the CPUT admission requirements?
For which programmes can I apply with a NC/NCV results?
Please refer to the online CPUT Undergraduate prospectus. The CPUT website link is https://www.cput.ac.za/study/apply
Where can I find the CPUT admission requirements for Advanced Diploma programmes?
Advanced Diploma admission requirements are displayed under the specific Faculty CPUT website prospectus. The CPUT Website link is https://www.cput.ac.za/academic Select the Faculty and the relevant Diploma/Degree
Where can I find the CPUT admission requirements for Postgraduate programmes?
The admission requirements for Postgraduate studies are available on the CPUT website link https://www.cput.ac.za/study/postgraduate-applications
Where can I check for programme specific additional required documents?
For detailed information regarding documentation is stipulated under the CPUT website https://www.cput.ac.za/study/apply/step-2-gather-your-documents-or-upload-further-outstanding-documents
Which documents are required for International applications?
Please refer to the detailed information on the following CPUT website links: https://www.cput.ac.za/study/apply/step-2-gather-your-documents-or-upload-further-outstanding-documents
https://www.cput.ac.za/study/international-applicants
https://www.cput.ac.za/study/international-applicants/admission-requirements
Do I have to report to campus to submit my application to CPUT?
Please follow the online application process outlined on the CPUT website https://www.cput.ac.za/study/apply.
What is RPL (Recognition for prior learning)?
Where can I obtain information regarding RPL?
Can I still apply for RPL?
Which documents are required for RPL applicants?
Where can I view the Online Application Guide for RPL Applicants?
Detailed information regarding RPL and the RPL application process is accessible via the CPUT website link https://www.cput.ac.za/study/rpl RPL provides an opportunity for you to identify your learning, have it assessed and formally acknowledged. The process involves the identification, mediation, assessment and acknowledgement of knowledge and skills obtained through informal and non-formal learning.
Can I apply online for RPL (Recognition for prior learning)?
Detailed information regarding RPL and the RPL application process is accessible via the CPUT website link https://www.cput.ac.za/study/rpl
Do I need to apply if I have previously applied and was not accepted?
Yes, applicants must submit a new application for each year that he/she wishes to study towards e.g. if you have applied for the 2023 application intake but was not accepted, then you need to submit another application for the 2024 application intake. Please visit the CPUT website link https://www.cput.ac.za/study/apply that outlines the application related information
I cannot navigate the CPUT website, where do I apply on the website?
Visit the CPUT website https://www.cput.ac.za/study/apply and follow the steps outlined on the lefthand pane.
May I apply for both online and paper-based (manual) applications at the same time?
Can I apply for more than 1 qualification?
Students can apply online for no more than 3 qualifications in any one year. The first 3 choices received will be processed. Visit the CPUT website outlining the application https://www.cput.ac.za/study/apply process.
What documentation must be submitted online?
I have been finally accepted based on my 2022 NSC results. What documentation must I submit?
National students – final acceptances are conducted and based on the official NSC results published by the Department of Basic Education and Training.
No documentation is required to be submitted unless specifically requested by staff from the Faculty.
International students – please submit the required documentation as outlined in the Registration booklet downloadable from https://www.cput.ac.za/students/about/registration.
For detailed information regarding documentation is stipulated under the CPUT website https://www.cput.ac.za/study/apply/step-2-gather-your-documents-or-upload-further-outstanding-documents
I have indicated that I am upgrading, and I have uploaded the proof that I am registered to upgrade, but my application was rejected. Will I be reconsidered with my new upgrade results?
Please contact the Admissions and Registration Centre for further assistance. The contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries
I upgraded Grade 12 last year, my Grade 12 Upgrade results do not reflect on SOS under School Leaving Certificate Subjects. Who can update my School Leaving Certificate results?
You will not be able to update the results. Please submit a certified copy, certification not older than 3 months, to the Admissions and Registration Centre (ARC). The contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries.
I have remarked my Final Grade 12 subjects but is not reflecting on the system. How can I update the results?
You will not be able to add the results. Please submit a certified copy, certification not older than 3 months, to the Admissions and Registration Centre (ARC). The contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries.
Transferring students
I am a transfer student and would like to continue my studies at CPUT. What do I do?
I am a transfer student but can only select 1st year period of study (and not 2nd/3rd year)
Please submit your Statement of Results or Academic Record and a letter of good conduct from the other university to the Faculty. If you wish to apply for subject exemption or recognition, you should do so during registration. The Exemption procedure is outlined in the registration booklet The system is set only to select 1st year Period of Study but do not have any impact on your application or selection outcome.
Late applications
**Late application timelines will be published on the late application website link https://www.cput.ac.za/study/late-applicationsWhich programmes still have spaces available to accept applications?
Which programmes at Wellington Campus is open for late applications?
What is the closing date for late applications?
Who may apply for late applications?
Will there be late applications during the 2024 registration period?
Programmes with available spaces will be identified and published on the CPUT website under the link late applications https://www.cput.ac.za/study/late-applications. The relevant campuses are also indicated next to each programme that are available for late applications. Please like the CPUT Facebook page for continuous updates. For all queries related to admission status verification; how to access the online registration facility; registration dates; problems accessing the online registration link, how to enter online application information; etc., please call: 086 123 2788 / 021 959 6767
What Undergraduate programmes are still open for 2023 applications?
I have just received my 2022 NSC results. Can I still apply to 2023 CPUT programmes?
International related application enquiries
Can International applicants apply online?
All International applications must be submitted online. Regretfully no manual application is being processed. The applicant must send an email with name, surname, passport number and qualifications applied for to the relevant ARC International staff member.
I am an International applicant, have sent my application via post but have not heard anything from the institution about the outcome of my application. What do I do?
All applications must be submitted online. Regretfully no manual application is being processed. The applicant must send an email with name, surname, passport number and qualifications applied for to the relevant ARC International staff member.For detailed contact details, please access the CPUT website online assistance link https://www.cput.ac.za/enquiries
I am an international applicant, applied but my status is still reflecting “pending application process” Who can I speak to?
Please follow-up your application status with the ARC staff members or alternatively the relevant Faculty.
For detailed contact details, please access the CPUT website online assistance link https://www.cput.ac.za/enquiries.
I have applied to the institution but requires obtaining a study visa. What do I do?
You will only be able to submit your request if you have been Provisionally or Fully Accepted for a qualification that you have applied for.
- Visit the CPUT website: Select the option TRACK YOUR APPLICATION STATUS https://www.cput.ac.za/study/track
- Enter your Student Number or ID/Passport and one of your First Names
- Select the link Request for Study Permit Letter
- A page will open requesting you to complete your Student Number/Passport, Full Name, E-mail address and for which qualification you are applying for.
- Select the SEND YOUR REQUEST button and your request will now be routed to the respective staff members.
- A response will be communicated within approximately 7 days to the e-mail you have provided.
Second Semester intake
Does CPUT offer a second semester intake?
What programmes are open for second semester intake?
Regretfully CPUT does not have a second semester intake.
Online application submission related enquiries
Can I apply online without an e-mail and/or cell phone number?
Online applications require an email address to send confirmations. If you do not have an email address go to www.gmail.com and register before you start the online application process. Cell phone number is compulsory to ensure students can be reached telephonically should it be required. Visit the CPUT website outlining the application https://www.cput.ac.za/study/apply and follow the manual application submission process via e-mail to the respective staff members
Who do I contact should I need assistance with selecting the correct matric type (School leaving type)?
Who do I contact if a matric subject is not listed?
Online assistance capacity has been increased for online registrations. Students who require off-campus assistance can contact the Call Centre or visit the following link for detailed contact information: https://www.cput.ac.za/enquiries
How do I prepare my supporting documents before uploading during my online application process?Can I upload a .pdf or .jpg of .tiff or .exe file?
Can I upload an excel sheet or word document
How do I submit my supporting documents while I am busy processing my online application?
Please refer to the detailed information on the CPUT website link https://www.cput.ac.za/study/apply/step-2-gather-your-documents-or-upload-further-outstanding-documents
How do I submit any supporting documents not uploaded during the online application submission?
I got disconnected on the page for uploading of docs – how to go about completing the application?
Access the CPUT website page https://www.cput.ac.za/study/apply/step-2-gather-your-documents-or-upload-further-outstanding-documents and follow the instructions on this page.
I am struggling with the online application process. Where can I view the Application Guide? Who can I contact for assistance?
Where can I view the Application Guide for first-time entry applicants?
Where can I view the Application Guide for Returning Student Applicants (applicants who previously applied at CPUT)?
Where can I view the Online Application Guide for RPL Applicants?
Online application guides are available for all categories of applications.
Visit the CPUT website outlining the application https://www.cput.ac.za/study/apply/step-4-online-application
Students who require off-campus assistance can contact the Call Centre or visit the following link for detailed contact information: https://www.cput.ac.za/enquiries
What can I do to return to the wizard to complete my application if I got disconnected/lost my internet connection without being able to submit my application online?
Select http://www.cput.ac.za/study/apply if you have you already started an online application with CPUT.
Start the online application process
Do you already have a student number? – select NO
Returning to complete application – select YES
Enter your ID number or Passport number
Click on the ResumeApplication button
Will I get any e-mail notification as evidence of the submission of the online application?
How will I know that my application was submitted online?
I have submitted my application online but did not receive my e-mail notification?
You will receive an email with details of the online application submission. Always check for junk e-mail folder for possible e-mail notifications. You can also track your application on the CPUT Website link http://www.cput.ac.za/study/track For all queries related to admission status verification; how to access the online registration facility; registration dates; problems accessing the online registration link, how to enter online application information; etc., please call: 086 123 2788 / 021 959 6767
How do I know that CPUT has received my application?
Where can I check my current application status?
I cannot track my application. Who do I contact and what information is required?
I have not yet received a response, where can I check my application status?
For all queries related to admission status verification; how to access the online registration facility; registration dates; problems accessing the online registration link, how to enter online application information; etc., please call: 086 123 2788 / 021 959 6767 The fastest way to track your application, is to go to http://www.cput.ac.za/study/track You will also be able to print your application status letter here
Admission and Selection related enquiries
How will I know if I am accepted?
Enquiries relating to unprocessed or pending selection outcome:
Contact the Call Centre 086 123 2788 / 021 959 6767 or submit your enquiry to one Admissions and Registration Centre contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries
For enquiries relating to acceptance/ provisionally acceptance/non-acceptance/wait listed/course full statuses:
Contact the Call Centre 086 123 2788 / 021 959 6767 or submit your enquiry to respective Faculty contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries The fastest way to track your application, is to go to http://www.cput.ac.za/study/track You will also be able to print your application status letter here. Accepted and Provisionally Accepted students will be notified by SMS
My status shows “Acknowledgement of application”. What does this mean?
My status shows “Online Incomplete” What does this mean?
My status shows “Batch in process” What does this mean?
Enquiries relating to unprocessed or pending selection outcome: Contact the Call Centre 086 123 2788 / 021 959 6767 or submit your enquiry to one Admissions and Registration Centre contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries “
Acknowledgement of application” means that CPUT has received your online application and the application will be processed soon afterwards “
Batch in process” means that your application has been processed by the Admissions and Registration Centre and has been submitted to the respective Faculty for selection
My status shows “Alternative Selection outcome”. What does it mean and how do I know which alternative program is offered to me?
It means that you have applied for a specific program (e.g. you applied for Diploma in Humanity) but the Faculty is accepting you into an alternative programme (e.g. Diploma in Humanity ECP) Such an alternative program will be displayed in the application tracking system on the CPUT website.
Please go to http://www.cput.ac.za/study/track Contact the Call Centre 086 123 2788 / 021 959 6767 or submit your enquiry to one Admissions and Registration Centre contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries
Why is my status still reflecting “Provisionally accepted”?
I am Provisionally accepted, what is the next step?
Final evaluation (screening) of the 2022 NSC results will be conducted by Faculties from Tuesday, 24 Jan 2023 – Friday, 3 Feb 2023. Any NSC results obtained will be verified against the official results as published by the Department of Basic Education and Training.
Also frequently track your acceptance status via the link: http://www.cput.ac.za/study/track. Please register within 48 hours from receipt of this SMS to avoid your space being allocated to the next deserving applicant. The 48-hour rule can only be applied as from Monday, 30 January 2023.
For enquiries relating to acceptance/ provisionally acceptance/non-acceptance/wait listed/course full statuses: Contact the Call Centre 086 123 2788 / 021 959 6767 or submit your enquiry to respective Faculty contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries
I have been accepted, what is the next step?
Registration is normally conducted in January of the following academic year. A registration booklet will be published on the CPUT website Access the CPUT website registration page https://www.cput.ac.za/students/about/registration, download the registration booklet once published and read the step-by-step instructions.
For enquiries relating to acceptance/ provisionally acceptance/non-acceptance/wait listed/course full statuses: Contact the Call Centre 086 123 2788 / 021 959 6767 or submit your enquiry to respective Faculty contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries.
I have been Waitlisted. When will I know if I am accepted or not?
Waitlisted means:
- You have applied for a programme where applications have been fully subscribed (insufficient space). Should spaces become available, you will be re-considered OR
- You currently do not meet the minimum requirements for admission to the programme. Your name has, however, been added to a
Waiting List
for the programme. You will then be re-considered should your final results have improved /become available to meet our minimum requirements
You should track your acceptance status via the link http://www.cput.ac.za/study/track once the registration has commenced. Students will be only able to register if the admittance status reflects: “ACCEPTED/ ACCEPTED ON FINAL RESULTS” You will not be able to register if your status reflects other statuses such as “Waiting List”, “Rejected”, “Course Full”, “Provisional Acceptance” or any “Incomplete” related statuses For enquiries relating to acceptance/ provisionally acceptance/non-acceptance/wait listed/course full statuses: Contact the Call Centre 086 123 2788 / 021 959 6767 or submit your enquiry to respective Faculty contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries
I have not been accepted (declined). Why?
I meet all the requirements for the programmes I have applied for but was not accepted. Who do I appeal to?
Regretfully you have been declined for one of the following reasons:
- Your academic symbols (marks obtained) do not meet the minimum entrance requirements for the programme of choice
- Your academic subjects (subjects obtained) do not meet the minimum entrance requirements for the programme of choice
- Acceptance has been based on academic performance and/or university policy consideration
For enquiries relating to acceptance/ provisionally acceptance/non-acceptance/wait listed/course full statuses: Contact the Call Centre 086 123 2788 / 021 959 6767 or submit your enquiry to respective Faculty contact persons as outlined on the CPUT website link https://www.cput.ac.za/enquiries
How can my application be re-considered?
Who do I submit my appeal to for re-consideration?
The outcome of selection is final. Should you want to appeal to the outcome of the selection, then motivate the reasons for your appeal and provide evidences e.g. proof of results or any other supporting documentation. Submit your appeal to the respective Faculty contact persons as outlined on the CPUT website link under Applications - https://www.cput.ac.za/enquiries or contact the Call Centre 086 123 2788 / 021 959 6767
I have already submitted the maximum of 3 choices. How can I add a 4th choice?
What is the process for submission of a 4th choice?
How to I submit my manual application for a 4th choice?
The 4th choice option is only available during the registration process and where faculties have not met their enrolment targets yet. Programmes with available spaces and 4th choice application processes (where applicable), will be identified and published on the CPUT website under the link late applications https://www.cput.ac.za/study/late-applications
Registration Related Enquiries
**Registrations are normally conducted within January of the year of the intake e.g. January 2024. Final dates will be established and published on the CPUT website link <>a href="https://www.cput.ac.za/students/about/registration">https://www.cput.ac.za/students/about/registration
International registration clearance and documentation
I have applied for a study visa but is still pending. May I register or not?
You may register with your passport and your VFS receipt issued to you upon application for your study visa only when permission is granted by Home Affairs Department.
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
. I have reported for international clearance but requires financial clearance before I can proceed with registration. What do I do? What is the process?
The financial clearance process is outlined in the 2023 registration booklet downloadable from the CPUT website https://www.cput.ac.za/students/about/registration Please refer to the following sections in the registration booklet:
1) FINANCIAL MATTERS AND CLEARANCE
2) INTERNATIONAL MATTERS AND CLEARNACE under the subsection called MONEY MATTERS
Who must get International Registration clearance?>
Refer to the 2023 registration booklet – INTERNATIONAL MATTERS AND CLEARANCE downloadable from the CPUT website https://www.cput.ac.za/students/about/registration
International registration clearance is compulsory for the following students:
1) Refugee permit holders
2) Asylum Seeker permit holders
3) Non-SA citizen passport holders with a study visa /work permit
This clearance is not required for South African citizens and/or Permanent Residency students.
How do I get international clearance? Where do I download the International checklist document from the website? I need to obtain international clearance. What is the first step to follow? What documentation is required as international student before I can proceed with registration? Will I be able to register without international clearance?
NB: You will not be able to register unless you have submitted your required documentation and the system has been cleared allowing you to proceed with other clearances and/or registrations.
1) NB: First download the International Registration checklist document downloadable from the CPUT website by selecting the following link: https://www.cput.ac.za/students/about/registration
2) Follow the step-by-step procedure as indicated in the 2023 registration booklet downloadable from https://www.cput.ac.za/students/about/registration
3) Documents required to be submitted electronically: (certified copies of the original documents, with the stamped certification date not older than 3 months):
a. Your refugee- or study permit made out for the Cape Peninsula University of Technology
b. All school leaving results/ academic records / SAQA Certificate (applicable to 1st time entering students including 1st time entering students into next level of studying programmes i.e. Advanced Diploma/Postgraduate Diploma/ Masters and Doctorate studies) only and not returning students)
c. Your passport
d. Proof of comprehensive medical aid cover (valid for 12 months, until 31 December of the year of registration) ; A South African Medical Aid (no Medical Aid are accepted from other countries)
e. International registration checklist downloadable from the CPUT website link https://www.cput.ac.za/students/about/registration f. Deposit slips or proof of payment g. Your acceptance letter downloadable from the CPUT website.
f. Deposit slip - R 1 500 Admin Levy- this is a once off payment to all international students registering for the first time at CPUT
I am currently doing my In-service training in my home country. What documentation is required prior to registration?
Please follow these steps:
1) E-mail your In-service Training Co-ordinator requesting a letter confirming that you are currently busy with In-service training in your country.
2) The Co-ordinator will issue a letter via e-mail to you.
3) Download the International Registration checklist document downloadable from the CPUT website by selecting the following link: https://www.cput.ac.za/students/about/registration
4) Complete the International Registration checklist form
5) Attach a certified copy (certification stamp must not be older than 3 months of your passport
6) The confirmation letter from your Faculty/Department confirming that you are not in South Africa for the year of studies and
7) Submit all of above documentation to the ARC International staff members who will proceed with the International clearance process.
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
I am currently doing my Master’s or Doctoral studies from my home country. What documentation is required prior to registration?
Please follow these steps:
1) Submit an e-mail request to your Head of Department or Supervisor requesting a letter confirming that you are currently busy with your Master’s or Doctoral studies outside South Africa.
2) The Head of Department or Supervisor will issue a letter via e-mail to you.
3) Download the International Registration checklist document downloadable from the CPUT website by selecting the following link: https://www.cput.ac.za/students/about/registration
4) Complete the International Registration checklist form
5) Attach a certified copy (certification stamp must not be older than 3 months) of your passport.
6) The confirmation letter from your Faculty/Department confirming that you are not in South Africa for the year of studies and
7) Submit all of the above documentation to the ARC International staff members who will proceed with the International clearance process.
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
I do not yet have a study visa but only a VFS receipt. May I register with the VFS receipt?
You cannot register with a VFS receipt unless the Department of Home Affairs instructs universities to do so.
I have a ZEP that expired in 2021 and I want to register.
You cannot register with an expired ZEP unless the Department of Home Affairs authorises universities to do so.
Can I register with a Visitor’s Visa?
You may register only if the visitor’s visa states that you may study while visiting the country. The visitor’s visa must also be valid.
My refugee permit expired in 2021 I want to register as I did in 2022.
You cannot register with an expired refugee permit. You may apply online for a new refugee permit without visiting the Department of Home Affairs.
I have a study visa issued by another institution and not issued by CPUT. Can I register at CPUT using this document?
Regretfully you will not be able to register. You do require a study visa issued by CPUT. Please apply for a change of condition to the South African Department of Home Affairs by using your CPUT acceptance letter.
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
Can I register with a Birth Certificate or a letter indicating that I was born in SA but is not in a possession of a South African ID?
Regretfully you will not be able to register with a birth certificate or a letter indicating that you were born in South Africa. You need to be in a possession of a South African ID. If not, then you require a study visa to register.
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
I have a legal document issued by the South African Court. Can I proceed with registration?
Regretfully you will not be able to register with a court document. You do require a study visa to register.
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
My study visa or refugee permit has expired. Can I register with this?
NO, you need to have valid study visa or refugee permit for registration.
No concession has been granted by Department of Home Affairs regarding expired study visa or refugee permits. Therefore, CPUT will not accept it for registration until Department of Home Affairs have advises otherwise. Refugee users can renew their refugee via online.
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
My existing CPUT study visa has expired. What is the renewal process and who do I contact?
It is your responsibility to renew your study permit in good time and at least 60 days prior to the expiry date.
Procedure for the requesting of the renewal of your study permit:
1) Download the Renewal of Study Visa for from the CPUT website link https://www.cput.ac.za/study/international-applicants/permits
2) Complete the first section of the form with your student-related credentials.
3) Submit the completed form to your Faculty Officer who will in return complete and sign the second section of the form. Please access the CPUT website online assistance for faculty-specific contact details. The link is https://www.cput.ac.za/enquiries
4) Attach certified copies (certification stamp must not be older than 3 months) of the following documents: passport and expiring study visa issued to you by the Department of Home Affairs The duly signed Study Visa Renewal form (by yourself and the Faculty) together with above-mentioned certified documents must be submitted via e-mail to Ms T Jiba, JibaT@cput.ac.za /Ms H Mbolekwa, MbolekwaP@cput.ac.za
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
I need a South African medical aid insurance. What do I do?
International related information is outlined in the 2023 registration booklet downloadable from the CPUT website https://www.cput.ac.za/students/about/registration Please refer to the section called INTERNATIONAL MATTERS AND CLEARANCE for details regarding Medical Aid
I have South African medical aid cover but will only commence as from February or March. Could you remove the block (international clearance) for me so that I can register in the meantime?
You will only be able to be internationally cleared (block removed) allowing you to proceed with registration in the month when your medical aid will be commencing. Unfortunately, the international clearance block will not be uplifted if your medical aid is not active in the months prior to the commencement of your medical aid cover.
Please consult the 2023 registration booklet for contact details or access the link https://www.cput.ac.za/enquiries
I have a South African medical aid cover and a study visa valid for 6 months only and I will be completing my studies within 6 months. Is this acceptable?
Yes, it is acceptable provided that you have obtained a letter from the respective Department within your faculty confirming the qualification you are registered for and that you will be completing within 6 month’s period.
1) Please submit your request via e-mail to your lecture or Head of the Department.
2) The letter will be signed, and date stamped by your lecture or Head of the Department confirming the completion of your studies within the 6 month’s period.
3) The issued letter must be sent via e-mail to Ms H Mbolekwa or Ms T Jiba.
BELLVILLE AND WELLINGTON PROGRAMS:
Ms T Jiba Bellville Campus Tel: 021 959 6082 Email: jibaT@cput.ac.za
DISTRICT 6, GRANGER BAY AND MOWBRAY PROGRAMS:
Ms H Mbolekwa D6 / Granger Bay Campus Tel: 021 460 8390 E-mail: mbolekwap@cput.ac.za
Is a South African medical aid required for students registering for Part-time studies?
All students who are using a passport, study visa, work permit, critical skills permit, diplomatic permit to register requires a South African medical aid cover. This includes students registering for Part-time studies.
BELLVILLE AND WELLINGTON PROGRAMS:
Ms T Jiba Bellville Campus Tel: 021 959 6082 Email: jibaT@cput.ac.za
DISTRICT 6, GRANGER BAY AND MOWBRAY PROGRAMS:
Ms H Mbolekwa D6 / Granger Bay Campus Tel: 021 460 8390 E-mail: mbolekwap@cput.ac.za
Academic Exclusion enquiries
I have an academic exclusion block with a description “EXCLUDING STUDENT – QUALIFICATION/FACULTY LEVEL – Stop Registration. What is the process?
Please refer to the 2023 registration booklet - Academic Exclusions - downloadable from https://www.cput.ac.za/students/about/registration
The respective Academic Department in the Faculty will communicate the outcome of the appeal to the student via the student’s CPUT email address. The student will only be able to proceed with the registration process once the academic exclusion indicator has been removed provided that all other registration related clearances have also been completed. Students who require off-campus assistance can contact the Call Centre or visit the following link for detailed contact information: https://www.cput.ac.za/enquiries
Exemption and Credits enquiries
How do I obtain credits (exemptions/recognitions) for subjects already passed?
Please refer to the 2023 registration booklet - Academic Exclusions – downloadable from https://www.cput.ac.za/students/about/registration
Registration Timelines
I have just received my 2022 NSC results, when can I register? I am a 1st time/1st year intake prospective student, when can I register?
For detailed information, please consult the 2023 Registration booklet – Academic Registration time frames –downloadable from https://www.cput.ac.za/students/about/registration.
Online Registration related enquiries
I get the message "Access to this option has been denied until all Academic Registration Rules and Regulations have been accepted". You need to complete all previous requirements before running this option. Please see the following option(s): Rules and Regulations You have proceeded to “
Submit Registration” process without accepting the online” Academic
Rules and Regulations”. You must select
“Academic Rules and Regulations” process first, read the documentation, scroll down to the bottom of the document and then select the ”Accept” button at the bottom of the document before proceeding to the next step,
“Submit Registration”
I get the message "The institution has not permitted the use of this option to you as yet. Please contact us with any queries" Registration time frames may vary. For detailed information, please refer to the 2023 Registration booklet – Academic Registration time frames – downloadable from https://www.cput.ac.za/students/about/registration
REASONS FOR NOT BEING ABLE TO REGISTER WITHIN ABOVE TIMELINES:
Student cannot register online due to various reasons given below:
- Your faculty has not given you permission to register online due to any of the following reasons:
- You are trying to register for the Qualification and Offering type outside the Registration period (refer to the Online Registration Booklet), and/or
- The Qualification Code and Offering Type (e.g. Full-time, Part-time, etc.) has not been selected for online registrations – refer to ONLINE Registration Booklet (https://www.cput.ac.za/students/about/registration)
If none of these reasons apply, then contact the Faculty Office, or if this cannot be sorted out by email or phone, report to the Registration Point on campus. Refer to the Registration Booklet on the CPUT website (https://www.cput.ac.za/students/about/registration).
I get the message: "No admitted application(s) are currently available for selection by you. Please contact the institution with any queries".Please refer to the 2023 registration booklet - downloadable from https://www.cput.ac.za/students/about/registration Student will not be able to register yet due to the Admission Status and/or student admitted to an offering type not selected for online registrations.
Final acceptance
• First-year/ first-time students will only be able to register online if the admission status appears as “ ACCEPTED/ ACCEPTED ON FINAL RESULTS
”. • You will not be able to register if your status reflects other statuses such as
“Waiting List
”, “Rejected”,
“Course Full
”, “
Provisional Acceptance”
or any
“Incomplete” related statuses. • Successful applicants will also receive an automated SMS • You should track your status by accessing the tracking system on the CPUT website: , or by logging into and going to
> “Academic Admission Status”
• Note that there will be a line for each year you have applied, so make sure the year is the current year. If you applied for more than one qualification in a year, then each will be shown.
I get the message: "Registration at the institution is currently closed. Please contact us with any queries".
REGISTRATION TMELINES:
Registration timeframes may vary. Please refer to the 2023 Registration booklet downloadable from https://www.cput.ac.za/students/about/registration for faculty specific registration schedule for the commencement and end date for registrations.
I get the message: “Qualification Code – Qualification Name” Qualification Offering Type Combination invalid".
The Qualification you are admitted for is not active for the Year/Qualification Code/Offering Type
Action required by Student:
Contact the Call Centre on 086 123 2788 or 021 959 6767 or visit the following link for detailed contact information: https://www.cput.ac.za/enquiries
I get the message: “Qualification code – Qualification Name” Student currently prevented from registration. This combination of “Qualification code – Qualification Name/Offering Type/Block Code” is no longer available for registration via the iEnabler”.
You cannot register due to the Qualification Code/Block Code and Offering Type being inactivated for online registrations purposes
Action required by Student:
Contact the Call Centre on 086 123 2788 or 021 959 6767 or visit the following link for detailed contact information: https://www.cput.ac.za/enquiries
I have selected the “Submit Registration” process but the incorrect Qualification Code and/or Offering Type and/or Block Code and/or Period of Study is displayed. How do I change this information?
You have been admitted for the incorrect Qualification Code and/or Offering Type and/or Block Code and/or Period of Study.
Action required by Student:
Contact the Call Centre on 086 123 2788 or 021 959 6767 or visit the following link for detailed contact information: https://www.cput.ac.za/enquiries
Proof of Registration
How do I print a Proof of Registration for my own use?
DURING ONLINE REGISTRATION PROCESS:
- Follow the 8-step-by-step guide for online academic registrations as outlined in the 2023 Registration booklet - downloadable from https://www.cput.ac.za/students/about/registration
AFTER ONLINE REGISTRATION HAS BEEN CONCLUDED:
- In the SOS system, go to
"Student Enquiry"
then click
"Proof of Registration - PDF" - You can either print this or save to your computer.
How do I obtain a Proof of Registration stamped and signed by CPUT? I need an official Proof of Registration for Medical Aid and Funding purposes. How do I obtain this?
- In the SOS system, go to
"Student Enquiry"
" then click on
"Proof of Registration - PDF"• Save it and submit the PDF document via e-mail to the contact details for the Admissions and Registration Centre division requesting an official Proof of Registration • For detailed contact information visit https://www.cput.ac.za/enquiries
ADDITIONS/AMENDMENTS/CANCELLATION OF SUBJECT ENROLMENTS
How do I add a subject(s) after I have submitted my registrations? How do I cancel a subject(s) after I have submitted by registrations? How do I cancel (de-register) my full studies (enrolment)?
Refer to the 2023 Registration booklet - downloadable from https://www.cput.ac.za/students/about/registration
How do I re-register after I have cancelled my registration (enrolment)? How do I re-register (add) a subject(s) that has been cancelled?
- Refer to the 2023 Registration booklet - downloadable from https://www.cput.ac.za/students/about/registration
What is the cut-off date for deregistration or any amendments?
Amendment timelines are published in the 2023 Rules and Regulations guide.
1st Year Welcoming
When is the Welcoming for First Year Students?
Refer to the 2023 Registration booklet –downloadable from https://www.cput.ac.za/students/about/registration
1st Year Orientation
When is Orientation for First Year Students?
Refer to the 2023 registration booklet –downloadable from https://www.cput.ac.za/students/about/registration Information regarding orientation will be communicated through the CPUT Orientation website: https://www.cput.ac.za/students/about/orientation
Off-campus Manual Academic Registration Process
What is the manual registration process for programmes that are unable to register online? I cannot register online. How to I request a manual registration? How to I register off-campus for programmes that cannot register online?
Please refer to the 2023 registration booklet – Off-campus manual academic registration process –downloadable from https://www.cput.ac.za/students/about/registration
Finance related enquiries
What is the estimated 2023 fees per programme?
Fees are programme specific and estimated fees are accessible on the CPUT website link www.cput.ac.za/study/apply/step-1-choose-a-qualification
Please note that this website is currently under review
How do I check my outstanding balance?
Login to SOS and click on
1. Student Enquiry
2. Summarised statement of Account
3. Your balance will be displayed
Do I need to pay R3500 upfront payment for tuition and/or R1500 for residence accommodation, to be allowed to register?
Refer to 2023 registration booklet information - downloadable from https://www.cput.ac.za/students/about/registration Students who are unable to pay the upfront payment of R3500 for tuition and R1500 for residence accommodation, will be allowed to register without the upfront payment, but must have paid off any fees owing (or made arrangements to pay). Students who are able to pay are encouraged to, and those who have already made the upfront payment will not be refunded, and the payment will contribute towards your fees.
How will CPUT accommodate payment arrangements?
CPUT will enter into a payment arrangement via a Debit order. It is advisable to have the following documents to upload when completing the online Debit order form. • Three (3) months latest bank statements • Copy of student’s ID • Copy of Account holder’s ID
I have a Financial block (FREG) and I am unable to register; how can I proceed with my registration?
Financial Clearance will be online, and you will be e-mailed a link explaining the process. Also consult the 2023 Registration booklet for more information.
My account has been handed over to the Debt Collectors, how can I register?
Students with outstanding debt who have not registered for the 2022 academic year and failed to contact Student Accounts are handed over to external Debt Collectors. Students who have been handed over to debt collectors, may make payment arrangements and may contact
nela@cput.ac.za
and
khumalot@cput.ac.za
How can I pay my outstanding fees?
The 2023 Registration process is online only and therefore all payments must be made via CPUT bank account
Bank Details:
ABSA Bank Account Holder – CPUT Account number – 4053548487 Branch code – 632005 REFERENCE – YOUR STUDENT NUMBER
A bursar is responsible for paying my registration and tuition fees. Will I be able to register or what is the process to be able to register?
Refer to Questions and Answers as outlined under FAQ – Financial Clearance 2023. Also refer to 2023 registration booklet information - downloadable from https://www.cput.ac.za/students/about/registration If a bursar is responsible for paying your registration and tuition fees, then you must provide a letter from them (on an official letterhead) as written confirmation that the account will be settled. The letter must be emailed, preferably well in advance of the registration date, to:
Seta’s funding: Cymantha Booysen at booysency@cput.ac.za
Lindile Mata: matal@cput.ac.za;
Namhla Cakata: cakatan@cput.ac.za;
Cymantha Booysen: booysency@cput.ac.za;
Mphumzi Rululu: rululum@cput.ac.za;
Nomakula Gama: Gaman@cput.ac.za
Excellence in Matric: Curtis Pietersen: Pietersencj@cput.ac.za
Please ensure that the letter is addressed to the Cape Peninsula University of Technology, and that the dates are correct.
If I am funded by NSFAS. Will I have a Financial Block?
- All NSFAS students who qualify for funding and has received all Allowances will not have a Financial Block and will be able to register online
Bellville Campus:
Surnames: A to MD: Nina Soyekwa - soyekwan@cput.ac.za
Surnames: ME to Z: Cyrano Arries - arriesc@cput.ac.za
District Six Campus:
Surnames: A to L: Eric Feleza - felezae@cput.ac.za
Surnames M: Patricia Faila – failap@cput.ac.za
Surnames: N: Nozuko Bandla - siyolon@cput.ac.za
Surnames: O to Z: Acia Peters - petersac@cput.ac.za
Mowbray Campus:
Vacant
Wellington Campus:
Alex Bannister - bannistera@cput.ac.za
If I am funded by NSFAS Pre-funders (Disability, DMV, REAP, NSF General, TRC, DAFF and FPM) will I be able to register?
All students linked to 2023 NSFAS Pre-funders and has received all allowances will not have a Financial Block and will be able to register online
If I was funded by a Bursary for 2022 and my fees are still outstanding will I be able to register?
Yes, however you must first contact your Bursary Officer who will check if your Donor/Sponsor has paid your outstanding fees:
Curtis Pietersen - PietersenCj@cput.ac.za
Namhla Cakata - CakataN@cput.ac.za
Lindile Mata - MataL@cput.ac.za
Andisiwe Mrali - MraliA@cput.ac.za:
Post graduate, Short Courses and International Funding
If you are linked to SETA funding, contact your Bursary Officer who will verify the status of your funding with Advancement office:
Cymantha Booysen - booysency@cput.ac.za
What is the process for Staff / Family rebates?
Refer to CPUT website for details and to download the Staff Rebate Application form - https://www.cput.ac.za/study/fees Application for rebates must be done annually during the registration period
When I try to call the financial clearance help desk, I do not get through. Who can I call to sort out my registration issues?
Staff in the Financial Clearance section can be contacted via e-mail:
- D6 Campus – finquery1@cput.ac.za or 021 460 3396
- Bellville campus – finquery2@cput.ac.za or 021 959 4343
I am experiencing a problem with submitting the Acknowledge of Debt form. The system is not allowing me to proceed after finishing all the steps. Who can I speak to, to resolve this problem?
Please submit your enquiry to:
- D6 Campus – finquery1@cput.ac.za or 021 460 3396
- Bellville campus – finquery2@cput.ac.za or 021 959 4343
I have finished all the steps in the Acknowledge of Debt form and received an email back to confirm the details on a PDF form. Who do I send it to after confirming that the information is correct?
The system will indicate the next step which is: You are required to upload the information by clicking on the link https://opa.cput.ac.za/index.php/aod-uploads?id=2&stdno=123456789
I completed the Acknowledge of Debt form, have sent it and received an email back stating I have been financially unblocked (cleared). When I try to register, it still reflects that I have a financial block, what must I do?
Please remember that there are different blocks, i.e. Financial Block, Academic blocks and students require a WEBR status to be able to register online. It is important to read the error message carefully so that you are clear what the message relates to.
If the block relates to finance, please contact:
Finquery1@cput.ac.za for Di=6 Campus
Finquery2@cput.ac.za for Bellville Campus
With a screenshot of the message.
Information relating to International blocks, Academic Blocks and WEBR indicators (allowing online registration) is outlined in the 2023 registration booklet downloadable from the CPUT website link https://www.cput.ac.za/students/about/registration
I fall in the category of receiving an Acknowledge of Debt form. I have not received any email from the Student Finance Office. What must I do?
You may contact: Finquery1@cput.ac.za – D6 campus Finquery2@cput.ac.za – Bellville campus
ISSUING OF STUDENT CARDS
I have registered, how can I obtain a student card?
All students are required to obtain a student card reprint that reflects 2023 registration information.
Proof of Registration is required at all times.
Residence Related Enquiries
Can I still apply for residence?
Regrettably the 2023 Online Residence Applications are closed, and No Late Application Process will be opened.
Do you have a list of private accommodation available to prospective students?
Below is the link for Private Accommodation: https://www.cput.ac.za/students/life/accommodation/ochap/properties Please note that Private Accommodation is administered by Financial Aid Office and students who have an interest in Private Accommodation/Boarding should consult Financial Aid Office.
How much does it cost to stay in residence?
Residence Fees differ from Residence to Residence and the amount is determined by the University Council. Below is the link of Residence Fees: https://www.cput.ac.za/students/life/accommodation/residences/fees<>/p
When are students returning to residence for 2023?
All students that has been accepted and registered for Residences for the 2023 academic year, are required to report 48 hours prior to the commencement of the student’s first class.
What do I need to return to residence?
Students will need to provide a proof of academic registration and a proof of residences registration upon check-in to their respective Residence Coordinator.
I have been informed by the university that I have been accepted for residence. What must I do?
Students are required to complete the Online Residence Registration via SOS. Attached is a step-by-step guide on how to complete the Online Residence Registration.
Asessment and Graduation Related Enquiries
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The application form is available online, click on the link below or copy the link to your browser https://www.cput.ac.za/storage/services/AGC/Remark%20form.pdf You may also direct your request to the relevant AGC staff members who will advise on the process. Please follow the instructions on the application form. Send an email to agcinfo@cput.ac.za ; clearly indicate your Name, Faculty Qualification, subject and campus |
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