Communication at NQF Level 4. Mathematical Literacy at NQF Level 4.
A person acquiring this qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values including:
Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.
Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit in order to attain its desired outcomes, including customer satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
Leading a team of first line managers, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.
Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.
The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.
Subjects:
Business Communication
Introduction to Management
Leadership and HR Management
Financial Management and Basic Economics
two electives from:
General Management
Customer Management
Skills Development Management
Strategic Management
Bank SETA NC Generic Management
Online only
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Important dates and times
Remember to apply and register on time.
Application Deadline: 2025-01-31
Course offered at:Online
Course lasts for: 2 years
Class times are: Saturday 9- 12pm
Note about class dates: Please note the course will commence with a minimum of 15 students.
Credits : 162
NQF level 5
I met beautiful people, learn about other cultures. Learning English at CPUT was such a great experience that I will never ever forget. Those who want to learn English in Cape while having fun, CPUT is here for you. I am sure you will not regret it at all.
I chose the short course at CPUT, because I am a mom of a two year old. Doing a correspondance course just wouldn’t work for me. CPUT offers evening classes, which enabled me to attend classes for 6 months. I absolutely enjoyed attending the classes, I also learnt a lot and made friends within the similar fields and with similar interest. Thank you CPUT and the SCM team.
Catherine Andreka, Barloworld Logistics FM&S in Cape Town