Call Centre Extended Hours To assist our students during this peak admissions and registration period, the CPUT Call Centre will offer extended operating hours from 14 January until 27 February 2025. 7:30am - 7pm from Monday to Thursday.

 

Beware Fake Mails and Scammers Beware Fake Mails and Scammers. If not sure, please call CPUT Call Centre at 021 959 6767

Doing business with us

Below is a shortened description of the process followed when you interact with us. Included below are links to documents you may download, complete and return to us as required.

  • On request by client, a meeting may be arranged by the Station either at the client’s premises or at the ATS offices. This may require attendance of a Technician and/or other consulting staff.
  • The client’s needs are established and a record of discussion prepared by the Station for retaining in a job file with an appropriate job number. A copy of all such records of discussion is also sent to the client to verify correctness.
  • New clients should at this stage complete the required form and submit it to the Station. (Document)
  • At this stage the Station may prepare and submit a scope of work for client approval as well as an appropriate quote. This may include signing an appropriate non-disclosure agreement where the client so requires. (Document)
  • A project leader is assigned and the client’s needs broken down into specific tasks (scope of work) with the assistance of the Technician.
  • The client is informed of both the market price and/or discounted price for which the client will be held responsible.
  • Once the client signs acceptance of the quote, the project is started on an agreed date.
  • The project leader will monitor (and possibly participate in) the execution of the project.
  • Depending on the length of a project, progress reports will be generated on agreed dates or on reaching specific milestones.
  • On the satisfactory completion of the project, the client will be invoiced by the Station and may also be required to complete a Client Satisfaction Survey for Station records. Results of the project will only be released on payment of the invoiced amount. (Document)
  • In order for ATS to put together a sampling plan and to determine the most appropriate parameters for conducting shelf-life studies on your product, you will have to complete the Shelf life analysis survey.
  • The Agrifood Technology Station wishes to engage with companies and their projects, more especially those that have an innovative nature with benefits for the company and other role-players.