All individuals who wish to develop their personal and work effectiveness and confidence, in order to enhance their working relationships with colleagues, managers and clients. Basic computing skills are required.
The course is aimed at office managers, office supervisors, office administrators, personal assistants, secretaries and front-office staff.
After successfully completing all assessments, a CPUT short course certificate will be awarded.
A continuous assessment approach will be followed
On completion of this short course, the individual will be able to:
Interpret, understand and apply Labour Law applicable to their work environment.
Understand and apply the law when drafting or interpreting contracts.
Assess their human relations skills and apply techniques to improve these skills.
Communicate effectively so as to obtain desirable results.
Understand how conflict occurs and how to resolve conflict on different levels.
Work effectively in teams and accept different forms of leadership styles.
Organise and use time effectively so that productivity improves.
Identify personal stress levels and apply techniques to relieve stress.
I met beautiful people, learn about other cultures. Learning English at CPUT was such a great experience that I will never ever forget. Those who want to learn English in Cape while having fun, CPUT is here for you. I am sure you will not regret it at all.
I chose the short course at CPUT, because I am a mom of a two year old. Doing a correspondance course just wouldn’t work for me. CPUT offers evening classes, which enabled me to attend classes for 6 months. I absolutely enjoyed attending the classes, I also learnt a lot and made friends within the similar fields and with similar interest. Thank you CPUT and the SCM team.
Catherine Andreka, Barloworld Logistics FM&S in Cape Town